Post It can also manage sales of other hotel consumables such as gift shop sales or spa treatments, extending its value even further. Barcode scanners can also be used with the UPC 12-digit product code entered against the article configured in OPERA Cloud to make the process even faster. Staff select the items on the screen that the customer is purchasing and then simply charge to their room or cash/credit card with the option to print a receipt. These items can be color coded and grouped into sections, such as Food, Drinks, Toiletries, etc. The Post It function is in essence a mini-POS (Point of Sale) solution which allows hotels to configure articles with a pre-defined price. It also creates a better experience, saving time for your guests. This eliminates the need for dedicated sales staff and makes it easier and efficient for your front desk staff. Payments can be charged to a room or credit card/cash.

From this screen, they can make the necessary charges and payments. To provide a quick and simple way of processing these items, the Post It option within OPERA Cloud Property Management allows reception or concierge staff to quickly access a posting screen. This may be hotels where the reception team also covers the bar and sundries shop, or where the restaurant only offers a very limited menu selection. Post It delivers a flexible solution that meets the needs of hotels without a full-service food and beverage offering, that require a full Point of Sale system. However, having staff members employed solely to process charges and payments in this area is a convenience that hotels can no longer afford with labor shortages and rising costs. Guests want to be able to take something and consume it on the go or in their room. Consumer trends have veered away from traditional sit-down restaurants. Grab’n’go food and drink offerings are becoming more prevalent in hotels. OPERA Cloud's Post It Helps Hotels Serve Grab'n'go - By Richard Oram

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